The intellectual pursuits have taken precedence over the physical efforts. In modern era, it has been observed that stress management has become one of the most substantial conceptsin the professional environment. It was discovered that most library assistants perceive that money is more important than the work itself. Rural and urban customers, thesis, kurukshetra university, kurukshetra. A study on quality of work life among employees open. Dissatisfaction with working life affects the workers some time or another, regardless of position. Work life balance and job satisfaction among faculty at. Quality of work life and its impact on the organizational. A large number of publications by various authors reflect the interest in this grey area. Quality of worklife questionnaire doc download citehr. Qwl is a comprehensive program designated to improve employee satisfaction.
This study attempts to identify the quality attributes of the hotel services. Who we are the msu worklife office is a onestop destination for all of your lifespan and career trajectory questions. The concept of work life balance the term work life balance work life balance was coined in 1986 in. The results found that career development was related to quality of work life o f emp loyee. Quality of work life among women employees working in garment factories in coimbatore district abstract many factors determine the meaning of quality of work life qwl, one of which is work environment. Contains the higher degree research theses completed by griffith graduates. Maintaining the quality of such human inputs rises from maintaining the quality of work life perfectly. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented employees.
Certified that the dissertation titled quality of nursing work life among nurses working in selected government and private hospitals in thiruvananthapuram. Word format after preparing the same as per our submission. Definition frequently argues that a high quality of work life exists when. Jack c 20200501 this thesis is a theoretical work that explores approaches for conceptualising and interpreting musical performance assessment. A perfect quality of work life would help the organization. In such era, for survival, organizations need the people reacting well for environmental challenges and dont fear of sharing knowledge and information.
Please read each statement carefully and decide how much you agree or disagree with it. In this scenario, the performance of the health care organisations is largely dependent on the knowledge, skills and motivation of the employees. There are many quality of work life constructs in literature. These attitudes and behaviors affect costs, productivity, profits and hence the market value of the firm stock. Pdf quality of work life and its relation with job satisfaction. Quality of work life is a process in an organization which enables its members at all. A study on quality of work life of employees at jeppiaar. This was one of the initial attempts to define and measure the quality of work life and to formulate a coherent theory and practice on how to create the conditions for a more humane work life davis and cherns, 1975. A study of quality of work life of employees in private sector commercial banks in. Thus, quality of work life is a comprehensive construct that includes an individuals job related wellbeing and the extent to which work experiences are.
Perceptions of the quality of work life in primary schools. Malgorzata kluczyk masters in business administration 20. Quality of work life and organizational performance. Quality of work life is a critical concept with having lots of importance in employees life. Quality of work life is required for a healthy mind and sound body, fair working methods, high efficiency of employees on one hand and production and profit on the other. The strategies of the balancersthose with high satisfaction with worklife balance and low worklife conflictare found to accord with concepts such as thriving spreitzer, 2005 a and personal mastery senge, 1999. A study on quality of work life among employees in it sector. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. Quality is no more a specialized word but has become a necessary and greatest asset to any organization. Empirical evidence from dhaka export processing zone. Quality of work life qwl is concerned with the welfare and satisfaction of employees on the job as. Quality of work life and organizational performance ilo. Quality of working life, an employee is said to be satisfied if he has quality life with better standard of living, better lifestyle and good work life balance.
The data were collected in the month of jan 2014 feb 2014 scope of the study. However, in this study, three most popular and quite complete models which are servqual, holserv and lodging quality index are chosen for analysis. Quality of work life in the hospitality industry cbs research portal. This study is based on the assumption that a job is more than just a job. My thesis will be included in electronic format in the college institutional repository trap thesis reports and projects d. A high quality of work life qwl is essential for all organizations to continue to attract and retain. Employees, it sector, organization, quality of work life i. One objective of the study was to discover if work had meaning to library assistants, working in university libraries, other than that of earning a living or money. Impact of quality of work life on turnover intention.
The quality of work life of an organization assessed by opinions of employees on statements regarding quality of work life qwl aspects. The research reported in this dissertationthesis, except where otherwise indicated, is my original. Poor quality of work life is a challenge in higher education institutions heis and it. Worklife balance and job satisfaction among teachers roberta maeran, francesco pitarelli francesco cangiano summary with the increase in female employment rates and the consequent weakening of the traditional model of family roles division man seen as. Declaration of originality i, tanaya nayak, roll number 512sm302 hereby declare that this dissertation entitled impact of quality of work life on turnover intention. In fact, qwl includes and motivates the employees to. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. In this paper studies the quality of work life among private hospital nurses. A high quality of work life qwl is essential for organizations to continue to attract and retain employees. Relationship between quality of work life and work.
Questionnaires were administered to 429 wh itecollar wo rkers employed at five public service. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Quality of work life pdf the quality of working life 2012. Reflecting msus values of quality, inclusiveness and connectivity, the worklife office strives for excellence, equity and synergy. Quality of work life deals with various aspects of work environment, which. Quality of work life qwl is a relatively new concept which is. Pdf on feb 1, 2012, girish taneja and others published quality of work life and. The term of quality of work life qwl was introduced in the late 1960s as the way to improve the quality of employees work life and a way of focusing on the impacts of employment on health and general wellbeing walton r. Quality of work life studies are increasingly gaining the attention of.
This survey has a series of questions that relate to your experiences as a working member of your organization. Elementary school principals and by elementary school. A thriving lens is used as the foundational element of a worklife balance professional development program proposal. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. According to 14, this concept, as a whole, points to the quality of the relationship between the employees and the work conditions and it aims to. Each of our staff brings a unique specialty to the office and together. It is identify the quality of work life in leopole apparels for. The stakeholders of the health care systems are endeavouring to render effective, efficient, and equitable care in an environment that is enduring transitions in business, clinical, and operating models. A study on private health care units in odisha presents my original work carried out as a doctoral student of nit rourkela and, to the best of my knowledge, contains no material previously published or. Each of our staff brings a unique specialty to the office. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and. To measure service quality and customer satisfaction in the hotel industry, there are some models. In considering the impact of work life balance on employee job satisfaction it is at the core of issues central to human resource development.
Thus, quality of work life helps in the development of human resources. During the past few years researchers focused on qwl more from the perspective of the employees and fulfilment of their needs rather than focussing on the differentiated work culture. The purpose of this thesis is to deepen the understanding of the. Worklife balance and job satisfaction among teachers.
Quality of work life deals with various aspects of work environment, which facilitates the human resource development efficiently. The project has been undertaken in leo pole apparels at coimbatore. Quality of work life in the industrial estates of kerala. The study reported in this thesis investigated individual library assistants perceptions and attitudes towards their work. Quality of work life has become the watchword in todays industrial scene, because when there is proper quality of work life for the employees it will lead to the satisfaction of the employees, and hence the scope of the study was to analyze quality of work life and employee satisfaction in max new york life insurance company, secunderabad.
Relationship between quality of work life and work alienation eric. But in the rank andfile surveys, the focus has been. Quality of work life of employees in small scale industries. The worklife office also develops research specific to msus community. A study of quality of work life of employees in private sector. Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Introduction quality of work life is the existence of a certain set of organizational condition or practices. A study on quality of work life with special reference to leo pole apparels at coimbatore. Sarang shankar bhola 2003 in his thesis, a study of. Quality of nursing work life among nurses working in. It is a measure of how happy employees are with their job and working environment. Quality of work life has been defined as the quality of relationship between employees and the total working environment. The concept of quality of work life was first defined by 14 at the end of the 1960s to draw attention to the lack of quality of work life which was then the dominant theme at the workplace.
A comparative analysis of worklife balance in intercollegiate athletic graduate assistants and supervisors by shaina ervin a thesis submitted in partial fulfillment of the requirements for the degree of masters of sport administration in the department of kinesiology and health in the college of education georgia state university atlanta, ga. Coache tenuretrack job satisfaction survey report to explore faculty work life balance and job satisfaction among academic disciplines at iowa state university. Quality of work life refers to the extent to which members of a work organization are able to satisfy their personal needs through their work experience in the organization. The rapidly changing health care environment has had an impact on the nursing work environment, workload and quality of nursing work life.